Why a Global Beauty Leader Replaced Okta with Microsoft Entra ID
A global beauty and personal care manufacturer was paying for Okta and Microsoft identity tooling in parallel — duplicate spend, fragmented lifecycle management, and a compliance posture stretched across two stacks. Compunnel led a full migration to Microsoft Entra ID, layered in Conditional Access, Defender, and Purview, and consolidated the program onto a single identity foundation.
Two identity platforms doing one job — and the budget paying for it.
The organization had grown its Microsoft footprint without retiring its Okta one. The result was parallel identity stacks, parallel licensing, and parallel lifecycle processes — with each side producing a slightly different view of who had access to what. Compliance and security both lived with the cost.
- Okta and Microsoft identity platforms running side by side — the organization paying for both stacks in parallel.
- User lifecycle management fragmented across the two tools, multiplying administrative overhead.
- Compliance gaps surfacing across the hybrid infrastructure with no single source of truth for identity.
- Redundant tooling and licensing inefficiencies absorbing budget that should have funded security improvements.
- No clean operating model for SSO, MFA, and conditional access across the full application estate.
Migrate the platform. Consolidate the program. Strengthen the controls.
A single identity foundation on Microsoft Entra ID, extended into Conditional Access, Defender, and Purview — delivered without disrupting a single user across two continents.
Defined the target identity architecture, mapped every Okta dependency, and built a migration plan that respected the operational rhythm of a hybrid workforce across two continents.
Cut over every workload, identity, and integration from Okta to Microsoft Entra ID — phased so that no employee, partner, or application experienced a service gap during transition.
Replaced parallel lifecycle processes with a single, centralized model — one provisioning path, one access review cycle, one auditable source of truth.
Stood up Conditional Access policies tied to user, device, and risk signal, then integrated Microsoft Defender for threat protection and Purview for data governance — extending identity into adjacent security controls rather than leaving it standalone.
What changed for the client.
Identity now runs on a single platform. The recurring spend on parallel Okta licenses and overlapping tooling came off the books entirely.
Users authenticate once. Every application — internal, SaaS, partner-facing — sits behind the same SSO and MFA experience.
A single source of identity truth across US and Europe. Evidence for access reviews, attestations, and regulators is current — not assembled after the request.
What the program was built on.
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